Most providers use a cookie-cutter approach when it comes to workers' compensation and occupational medicine. Unfortunately, practicing medicine involves more nuance than cutting cookies.
For example, do you really believe that nearly every employee you send to the company doctor requires physical therapy...and that they require it immediately? If you do, don't believe the hype.
At IMS, decades of experience and research have taught us that the majority of injuries do not require formal physical therapy and prescription medications because a good home exercise program and over-the-counter pain relievers are just as effective, in most cases.
Yet when a workers' comp injury comes in, our competitors immediately write for physical therapy and then proceed to tack on prescription medications, splints, and other treatments that make an injury either more expensive, OSHA recordable, or both.
Not only is this approach cookie-cutter, but it's dishonest. It is practiced by providers who profit off of having their own physical therapy and dispensing prescription medications. It also encourages physicians to not get to the root cause of an injury so they can quickly move on to the next patient. It takes advantage of the trust employers put in their physicians.
Meanwhile, our
transparent, stepwise approach to medicine provides significant savings to our clients without compromising the quality of care their employees receive.
When it comes to customer service, we make things very easy. All phone calls are answered directly by a receptionist, and our medical director makes himself available as needed.
Also, all of our billing is processed in house and is reviewed by multiple people. As a result, it is very accurate so your billing department doesn't have to waste time correcting invoices.
Here are three reasons we are able to offer such high quality care and customer service:
We exclusively employ experienced, board-certified MDs, while most other providers staff lesser trained and often rotating nurse practitioners and physician assistants as a way to cut costs.
Our physicians are not incentivized to generate revenue through ordering physical therapy, writing prescription medication, and giving out durable medical equipment, all of which increase your costs and/or OSHA recordables.
Our physicians are also not incentivized to see a certain number of patients each day, a common practice that dramatically reduces the quality of care patients receive.
As a smaller, private practice, we have the flexibility to create a tailored approach for each client.
Whether you need a quick turn-around, have a certain communication or billing preference, or are unsure of what components of a physical your employee needs, we will work with you every step of the way.